Privacy Policy
Effective Date: [December 2025]
Elite Deck Solutions (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using our website or contacting us, you agree to the terms outlined in this policy.
Information We Collect
We may collect personal information including, but not limited to:
- Your name
- Phone number
- Email address
- Property address or location
- Details about your enquiry or requested services
This information is collected when you:
- Submit an enquiry form on our website
- Contact us by phone or email
- Request a quote or consultation
How We Use Your Information
We collect your personal information to:
- Respond to enquiries and provide quotes
- Deliver our decking, fencing, and pergola services
- Communicate with you about your project
- Improve our services and customer experience
- Meet legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
Storage and Security of Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and only accessed by authorised personnel when required.
Sharing of Information
Your personal information may be shared only when necessary, such as with:
- Contractors or suppliers involved in your project
- Legal or regulatory authorities if required by law
We ensure that any third parties handle your information responsibly.
Cookies and Website Analytics
Our website may use cookies or analytics tools to improve performance and user experience. These tools collect non-identifiable information such as browser type, pages visited, and time spent on the site.
You can disable cookies through your browser settings if you prefer.
Accessing or Updating Your Information
You have the right to access or request correction of your personal information held by us. To do so, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will apply from the date of publication.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Phone: 0434 011 913
Email: info@elitedecksolutions.com.au
Location: Melbourne, Victoria, Australia
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